We have no problem communicating to our customers and many times this added communication creates that perfect fit or that great success

all found at www.dtfoowear.com
We have no problem communicating to our customers and many times this added communication creates that perfect fit or that great success
Here are three responses back to a customer in  Canada:
Hi  Colin,
Thank you for your order of the WAA003J in an 8 1/2 D  Grey/Black –  I check our 5 warehouses and we are out of the 8 1/2 D in Grey/Black but we have in stock an 8 1/2 2E and with the new insert- this added width can give you additional room for the insert and give your foot that needed wiggle room and support.
Or we have these options:
1) We have the Blue/Silver in the 8 1/2 D
2) We have the Grey/Silver in the 8 1/2 D
3) We have Red/Silver in the 8 1/2 D
4) We have the Black on Black   Black/Blck  (that is not in the color selection or photo, but that will be added this week) and we have in an 8 1/2 D
The shoe will be coming from our Seattle warehouse and the one pair of the insert and the shoe will be coming to you by UPS from our LA warehouse. We should be able to eliminate the Duty by putting on the Customs Form that this shoe and inserts are Therapeutic/Orthotic footwear/inserts and are in need for your Medical conditioning and that will be stated for edema, foot deformity, and diabetic. If you get questioned? Confirm that you have these foot conditions and the shoes are classified for these conditions.
Once the shoe reaches our LA Office and once I hear from you – I’ll place the order with our Seattle warehouse and should have the shoe in our LA office (and this is the only office that handles international shipping) by the end of this week and hopefully the shoe and insert will be heading to you on Friday ( of this week) or Monday  ( the lastest) of next week.
Once it leaves our LA warehouse will email you with the tracking number, again UPS, and international shipping never gives us a date of delivery but one week is the norm to reach you
I need to hear from you about your decision –  we can always credit your credit card as well,
Again, Thank you,
 
Ron Heinlein  | President/Founder | Cell # 909-215-1622
            Designer Therapeutic Footwear Co.
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Okay, First the new pair of the new insert will offload that pain in the plantar bottom of her feet. Now I’m want to put her in an 8 1/2 2E because of the swelling and that the new insert ( that will already be inside the shoe when you receive it) takes more room because of the thickness of the construction of the insert. The more thickest we have the more we offload and allow the insert to form to the bottom of her foot.  I going to your Grey/Black coloring because the upper is more flexible ( has a stretchable upper) that will emulate to her foot a great deal more.
I just order form the Seattle warehouse and we should have in our LA warehouse in a few days and off they go to her,
Thank you,
 
Ron Heinlein  | President/Founder | Cell # 909-215-1622
            Designer Therapeutic Footwear Co.
Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn
Colin,
Just heard from our Seattle warehouse and the shoes and inserts will be to us ( LA warehouse) late Friday afternoon and that means- they’ll be ship out ( going International UPS) Monday afternoon and we’ll send you an email with the tracking number -. International never gives us delivery dates to your house but an average of 7 to 10 days to you is the norm
Thank you,
 
Ron Heinlein  | President/Founder | Cell # 909-215-1622
            Designer Therapeutic Footwear Co.
Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn
Here is some more information about our great products.

We carry sizes from 4A to 14E widths for Men and Women. Try to find all those sizes under one website! Yes, we do provide 9E 10E and 14E widths for Men and Women. Yes, we carry 4A (slender 8 styles) and 2A (narrow 42 styles) for Ladies and B (Narrow 8 styles) for Men as well. So to repeat this (this is how vital these widths are to our site) that is available: Slender’s, Narrow’s to Extra Extra Extra Wide Widths ( 7E 9E 10E 14E) for Ladies. Narrow’s to Extra Extra Extra Wide (9E 10E 14E)Widths for Men.

We have styles in Men’s 5 to 6 ( in length), and those are hard sizes to find.

We have extended bottoms for the protection of your plantar (bottom) of your feet, and there is no more hang-over, of your feet, dealing with our footwear.

We carry lengths up to a 20 for Men and 15 in Women’s.

Most of our styles are perfect for diabetics as well, but you don’t have to be a diabetic to fall in love with our footwear and inserts. 80 percent of our customers are individuals that need that added support (because their current shoe is lacking support and comfort and is very disappointing to them). They need the feeling of maximum support/comfort and the additional feeling of “walking on a pillow” all day long ( this pillow concept is from dealing with our unbelievable insert program) with their new footwear.

Again, receive 1 to 3 sets of Heat Moldable Customized Inserts (value up to $240) all for FREE – YES FREE!! Once you start wearing these inserts, you never go back to the conventional form of support. Most shoes and that is athletic, or comfort footwear provides poor supporting inserts.

Still, more advantages that has help us grow but I’ll put you to sleep

“I HOPE YOU JOIN OUR TEAM!!”

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