Another great comment about our sizes today 5/17/23:

—- On Wed, 17 May 2023 13:15:01 -0400 Phil Biasizzo <philbiasizzo@gmail.com> wrote —

My shoes just arrived today, and I COULDN’T BE HAPPIER. The width of my feet is larger than most people’s, and ever since I was a teenager, I’ve had trouble finding shoes that fit me properly and look right as well. I always had to go with shoes that were two sizes too big, just because my feet are so wide. They all looked like clown shoes. That will never happen to me again. I just put your shoes on for the first time, and I want to cry. I’m so grateful!!! If you keep up the great quality and service, you’ve got a new customer for life!!

Thank you so much!!

– Phil

Another great comment about our boots today 5/3/23:

Hi Ron,

I got my 12 9E boots via FEDEX.  I broke them in as you recommended and after putting back in the insoles they felt so good I even thought about sleeping in them.  (The thought actually crossed my mind) One of the sets of insoles had some manufacturing defects.  There were large holes in the foam. The two other pairs were fine.

Even though I have had costume made shoes.  I can’t remember a pair that fit so well and were so comfortable.

I will wear these for a week before I order my second backup pair.  Is saddle soap the best way to care for the leather?

Thanks again for all your help!

Respectfully,

Dr. Barnacle S. Luffy

Another nice comment about our service today 5/2/23:

Barnacle Luffy

1:14 PMINBOX

Ron Heinlein

Display nowExternal Images are not displayed

Thank you!

Ron,

I really enjoyed talking to you on the phone the other day.  I am looking forward to talking with you about my second pair after I get the first broken in.

Thank you for your fantastic service…

Doc

On Tue, May 2, 2023 at 7:18 AM Ron Heinlein <ron@dtfootwear.com> wrote:

Nice Kind Words for a New Customer from Canada (5/01/23):

Jefferson Olson <jefferson.a.olson@gmail.com>

To:Ron Heinlein

Mon, May 1 at 2:05 AM

Good evening Ron,

Your speedy and helpful reply is much appreciated.

I’ve ordered the black 0488 men’s boot in 10.5 4E and am looking forward to a new level of comfort and foot support when they arrive.

My wife (who is a very fussy researcher) and I both really enjoy your website and YouTube videos.  All the extra details and specialized knowledge you share is VERY interesting and helpful.

Wishing you good health and safety!

Jefferson Olson

Yukon, Canada

New testimonial today 3/15/23:

Theresa Morgan

12:37 PMINBOX

Ron Heinlein

Thank you for the help on getting an exchange done on my husband’s shoes and helping with size. They fit amazing and will continue to use your shoes!!!

Theresa Morgan

On Fri, Mar 3, 2023, 10:10 AM Ron Heinlein <ron@dtfootwear.com> wrote:

Just received a very nice comment from one of our new Australian customer: 3/8/23

Andy Armstrong <Andy.Armstrong@topendrace.com.au> wrote —

Hi Ron,

Thanks for your swift replay and helpful material, I will watch it all in the next couple of days. I look forward to receiving the shoes as in Australia 6E is about the best we can get and even that can be hard due to stock shortages.

The current problem is my feet however due to the nature of the problem and a couple of other issues I have at the moment I have a medical ‘foot specialist team’ keenly interested in seeing how these turn out. They had not come across your product before and are very interested in providing their patients with additional options in this regard.

Hopefully this can provide more solutions for customers/patients in Australia and further opportunities for your business.

Regards

Andy Armstrong

Director

Top End Refrigeration, Air Conditioning and Electrical (RACE)

Ph. 08 8946 5400

Mob. 0438 153 022

Web. www.topendrace.com.au

Andy Armstrong Director 08 8946 5400 Andy.Armstrong@topendrace.com.au www.topendrace.com.au 8 Butler Place, Holtze

 Here is my reply back:

Hi Andy,

You’re welcome!

We can covert any of our 9E shoes into a 10E and 14 E with an EVA bottom – as you see, in the 728 E style, those are based on an 11E or 15E width bottoms. They are called extended bottoms, unheard of in the shoe world! As being 9E, 10E, and 14E for Men and Ladies.

https://dtfootwear.com/shop/mens-single-velcro-lycra-shoe-728e/

All these styles are available in 10 E or 14 E sizing, which are made in our two overseas factories.

https://dtfootwear.com/important-facts-about-our-9e-widths/

This is handled through our Special order problem:

https://dtfootwear.com/special-orders/

We are a unique website and ship all over the world!

Thank you,

Ron Heinlein  | President/Founder | Cell # 909-215-1622

DTFootwear.com

            Designer Therapeutic Footwear Co.

Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn

Just got a point of view with a new customer in Australia- that we are doing unbelievable business with this country  2/13/23:

hirley yorke

SUN FEB 12 11:42 PMINBOX

Ron Heinlein

Wow, what a fast response, thank you so much.  I will attach the photos of the internal labels of two of his shoes for your information.

I don’t think I mentioned before  we live in Australia, but I have ordered shoes from the US previously.

Thanks again for your amazingly quick response.

Regards

Shirley Yorke

Another comment from a very happy customer 2/9/23:

Bauer, Sheila A <sbauer2@tulane.edu>

To:Ron Heinlein

Thu, Feb 9 at 5:48 PM

Hi Ron,

We received the shoes today! I can’t believe how fast you were. My husband hasn’t tried them on yet, but I wanted to thank you for your personal help with this! You are the best!

Sheila Bauer

Tulane University

Law School Financial Aid

Associate Director

504-865-5931

finaid@law.tulane.edu

sbauer2@tulane.edu

Another nice comment about our program 1/19/23:

JOHN BLACK

3:30 PMINBOX

Footwear DT

Dear Ron,

I am so impressed with you and your company.  I am so glad I found you!

Have a great and successful new year.

John Black

Another nice comment about our program 1/19/23:

Mike Housley

11:04 AMINBOX

Ron Heinlein

Display nowExternal Images are not displayed

Thanks Ron. My father and I both appreciate your hands on customer service. You helped me with his order a few months back and then my order Tuesday. Thank you.

On Thu, Jan 19, 2023, 10:46 AM Ron Heinlein <ron@dtfootwear.com> wrote:

Another nice comment about our Special Order program 12/28/22:

Brandon Wills

2:40 PM

ron

Hello again ron i am loving my 9708 in 14e wide thank you so much.

I’m wondering if you can see if 9608 can for sure be made into a 14e wide also?

Hope to hear from you soon

Thanks, Brandon.

 New comment today 12/21/22 from Hawaii:

Costello Construction

10:21 AMINBOX

Ron Heinlein

 Ron,

Thank you so much for your personal touch. This is the second pair of shoes I have purchased from you company and am very happy with you service.

Rick

Nice words:

Thanks for intervening and swapping in the size 7!  We’ll see how that goes.

We are very appreciative of your efforts. I’m sure we will finally be able to get her the good shoe she deserves.

Happy holidays back at you and your family!

Teresa

Hey there Ron.  Just tried on my new 9E width work boots. Although there will be a break-in period ahead, these boots give me hope for the first time in a long time.

They are very well made, and should last for quite a few years.  They look great.  And, they don’t hurt my feet !

  Thank you so much !!

  Also, I received an email regarding the refund for the 6E boots that were returned. Much appreciated sir.

                                                    Take care and Happy Holidays !!!

A New Comment:

Review on Men’s Single Velcro Lycra Shoe | 728-E

RT Williams

This shoe saved my life. I have had so many problems since I had blood clots which made my feet…

Just received this nice email today:

Harriet Iwamoto

1:11 PMINBOX

Ron Heinlein

“Thank you for your service. My father-in-law loves the slippers; they “fit perfectly and are extremely comfortable”. He is wearing them as he moves into a retirement facility today.”

On Wed, Nov 30, 2022 at 3:54 PM Ron Heinlein <ron@dtfootwear.com> wrote:

Email we just received 11/29/22:

psedchar

6:34 PMINBOX

Ron Heinlein

Thank you so much for your incredibly fast reply. I was unaware that your warehouses were closed down for Holiday. That was very nice to have that time with family. Thank you again I look forward to be comfortable at work. I plan on buying a pair of those winter waterproof boots  as well that you just came out with. They look really durable and Wide…..Lol,thanks again it is always a pleasure being able to purchase your footwear. I loved the hiker boot I bought from you,lasted  a lot longer then any other pair of shoes I have owned. Take care , Stay Safe…and Thank You ;>)

 Thank your for the nice words and we do try very hard on each customer!

You are amazing!

AJ

Ann Jardine

2:41 AM 11/2/22

Ron Heinlein

I am sorry I doubted you Ron!. The shoes are beautiful. These will be the only shoes we buy from now on. I am going to measure my feet tomorrow and buy my pair of your pickleball shoes! Thanks so much!!

New testimonials we received today 10/21/22:

 

Dear MR Heinlein–

Your miraculously comfortable grey shoes just arrived. You are a genius. Thank you so very much for thinking outside the box into the rarefied world of wide and cute ladies shoes.  And for your company-wide search for these shoes, I am eternally grateful.  Your company is the only one of its kind no matter what the ads say.

New customer for life,

Stefne Walton

What does the number one pickleball player say about our shoes?

Ron Heinlein

Great work and those shoe are looking good on your feet! Thank you for all the great and kind words you stated at the Atlanta open a few weeks ago about your footwear from www.dtfootwear.com.

 

DTFOOTWEAR.COM

Home

Home

Mattias Johansson

Ron HeinleinAwesome shoes Ron – enjoyed finally spending some time together!! Thank you!!

New Testimonial about our style 728 E  the best edema, bunion, hammertoes and brace shoe in the world!!!! For Men and Ladies

R.T. Williams <rtwill@mac.com>

To:Ron Heinlein

Sat, Sep 3 at 2:38 AM

Hi Ron,

I just wanted to let you know that I got the shoes and I am so very happy with them.  I will be a regular customer from now.  I live in Japan and will be returning there on September 15, so I hope you can ship directly to Japan.

Seriously, I feel like my life has changed now that I have shoes that don’t make it so painful to walk.

Sincerely yours,

R.T. Williams

My reply:

Great news and I know the problem you have had in finding shoes to fit your swelling problems dealing with your feet.

Yes, we ship all over the world.

Hello Kind Sir,

I am shocked that both pairs in our order arrived just now. My son lives about an hour north of us and my husband is going to meet him at lunch tomorrow to bring them to him. I looked at them and they are so classy and smart looking not at all outdated for a 25 year old. I hope to have good news to share with you after tomorrow and not a return!

The summer my son was 4 years old we were at a local beach and running a head of me he jumped into a bbq coal pit that was full of coals and had no visible warning signs (it looked like a sandbox). He had massive damage done to his toes but  thanks to his little brain telling him to run for the ocean and Shriners Burn Institute in Boston, MA he did not lose his toes. The damage was extensive and my job as they healed was to constantly stretch his toes so that the skin would not grow back tight and curl them. The result was he retained full use of his toes but they are sooooo wide!!!!

Praying these are his “glass slipper”

Thank you again for the quick service and incredible speed at a time when that is unexpected.

Sincerely,

Elizabeth Decker

Always Great to Recieve Great News:

Sandy Montoya

8:41 AMINBOX

Ron Heinlein

Good morning,  I had ordered two pairs of your shoes for my husband back in December.  They made a world of difference in stopping his feet from hurting.  I am so glad we found them!!!   Thank you, Sandra Montoya

Another Susan, Thank You for the Kind Words:

• Michl Hiatt
  MON APR 18 10:19 PM

Ron

I just bought shoes from your company in a 16 9E for my son who has lymphodema in his legs and feet.  He was amazed at the comfort when he had the shoes on.  He said it is the first time in years he has been comfortable in shoes.  He has no tightness or strain from the shoes and no discomfort in his feet like he did.  We so appreciate you having this product and will continue to purchase them.  As an RN I’m so happy for him and all the people who have hurting feet.  I remember those 12 hours to 18-hour shifts when I could not stand to walk.  Fitting shoes is appropriate and needed.

Thank you again.

Susan Hiatt

psedchar

To:Ron Heinlein

Fri, Feb 11 at 8:49 PM

Thank you so much I greatly appreciate 🙏  these shoes…My feet are comfy and confused…lol they have Never in 50 years felt this Good!!!  I will definitely be ordering another pair of your other style and another pair of these shoes as well…Thank You and God Bless You for helping people like me with  Flinstone Feet…lol ;>) 

       Sincerely, Charles Sedenger

 erik braun <erikdbraun8056@gmail.com>

To:Ron Heinlein

Wed, Feb 9 at 1:03 PM

 Hello Ron,

These shoes are so comfortable. I don’t feel the tightness around my foot like other shoe brands. They are gonna be perfect for NY. Thank you so much for working with me to find the perfect shoe. Also, superior customer service is greatly appreciated.

Aloha,

Stanisue    the Island of HI

Another kind word from a Happy Customer:

Hello Ron!

Another kind word from a Happy Customer:

 New testimonial received today:

Another Great Comment from a Customer that just got her shoes yesterday!

 A Very Nice Comment from a New Customer:

Customer got their shoes in a very fast time and their reply:

Another Kind Words – that needs a 14 E width and lives in Australia

Another Happy Customer:

Another Nice Word:

 Another Happy Customer:

 Wow, another new comment today!!

A new comment that just came in today:

Another great thank you – from a customer looking hard to be fitted!

Another Email received today 1/29/21

Another Email We Just received today 1/15/21

Nice Email We Received Today 12/31/20:

 Another Thank You email today 12/28/20

Another Happy Customer  12/23/20

Email That I Received Today On 12/22/20 An Recommendation for Our Website on 12/22/20

Recommendation from Drew Carey:

Then, will give 1  up to 3 sets of Triple-Layer Heat Moldable Customize Inserts ( that will keep the disease out of your feet) for FREE. Yes, We said FREE!!

I just send an email to one of our new customers today 12/22/20:

 Her reply back:

An Email That We Just Received Today 12/22 20

An email we just received today

Just received this email today 12/16/20

onebigtom@aol.com

To:heinleinron@yahoo.com

Wed, Dec 16 at 11:14 AM

Hi Ron,

Just a quick note – the shoes you sent me arrived about an hour ago.  I couldn’t wait to try them on.

They are awesome!!!!   First shoes that I have worn in over a year that did not pinch my toes.

It is exactly like you said — the ladies size14 fits me perfectly.  They look good too.

Thank you so much.

Tom Miller

Just received this email today 12/4/20:

WOW! What fantastic customer service! I will certainly be letting all my friends know about this awesome company!

As for my order, it’s okay to just wait and ship the original order the end of January. There is no rush because it is not a gift for the holidays.

Thank you so much for your attention to my personal order.

Janis Pflieger

 NEW EMAIL THAT WE JUST RECEIVED TODAY 11/22/20

reyesmkoy@gmail.com wordpress@dtfootwear.com via mail.wpengine.com	9:22 AM (4 hours ago)
to DTFwidefootwear3

Name:

Corinna McKoy
Email:reyesmkoy@gmail.com
Subject:

Thank you again!!! Interested in another pair of shoes
Message:

Hello Ron,  My husband and I wanted to thank you again for your incredible assistance in making sure that my husband (Chris) had shoes to wear for his father’s funeral (Invoice ID: DTF-28665, Transaction ID: 3DM54953PF2334535) .

The extra effort you went through truly shows the goodness in your heart!!! It meant so much to us and we will always be so grateful!

The shoes fit and he was comfortable all day!!

Now my husband would like a pair of athletic shoes so he can begin walking for exercise. We would appreciate your advice. The 728-E Men’s Double Velcro Lycra Style (size 13 but I can’t remember the width) are a little big in the back but we had no problem getting his foot in (so roomy) and closing with the Velcro.

Do you have recommendations on an athletic shoe?

May God bless and protect you, Corinna McKoy

MY REPLY BACK

Ron Heinlein	1:54 PM (0 minutes ago)
to reyesmkoy

Hi Corinna,

Great news and I’m sorry for lost to the family.

Yes we can make him athletic footwear and this is how it is done;

I would keep in a 13 10E because athletic footwear runs smaller in construction

We take an upper 9702 V White and Black or any style that is seen in the Men’s 9E section can be made into a 13 10E

We build the upper on a 728 E 13 10E last

It is done in our factories overseas and takes 6 to 8 weeks to get to us and then off to you.

There is an additional charge of  $95.00 for the modification of the style

More information about the special order program

Special Orders – DTF – Designer Therapeutic Footwear (dtfootwear.com)

So for you to order athletic footwear in a 13 10E is: (this is illustrated in the special order section as well)

1) palace an order for the 728 E in a 13 10E- this shows us the lasted need and the correct price for the 13 10E

2) then got to the special order section and click the order bottom once and a charge of $95.00 will be added to the cart

3) When giving us your information, then the second column will state- the shipping the same- once you show it is the same – a pop up of additional information will show and I need you to write the style # Color and the size of 13 10E in this section

That is it, and I hope you and your family have a great Thanksgiving

Thank you for the very kind words

Ron Heinlein  | President/Founder | Cell # 909-215-1622

 DTFootwear.com

 Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn

A NEW EMAIL  THAT WE JUST RECEIVED  FROM A VERY GRATEFUL CUSTOMER,

• Melissa Lubbers <melissa.dorn6714@hotmail.com>

  To: Ron Heinlein

  Thu, Oct 29 at 2:12 PM

  Thank you so much. It has been a pleasure doing business with you. The personal attention you provide is impeccable. We will definitely be doing business with you again in the future!

  Sent from my Verizon, Samsung Galaxy smartphone
  Get Outlook for Android

  ---

  Show original message
• 

  Ron Heinlein <heinleinron@yahoo.com>

  To: Melissa Lubbers

  Thu, Oct 29 at 3:22 PM

  Thank you for the kind words

  Thank you,

  Ron Heinlein  | President/Founder | Cell # 909-215-1622

  DTFootwear.com

              Designer Therapeutic Footwear Co.

  Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn

 A NEW EMAIL  THAT WE JUST RECEIVED  FROM A VERY GRATEFUL CUSTOMER,

Ron Heinlein <heinleinron@yahoo.com>

To:Jim Hawkes

Sun, Jul 12 at 10:36 AM

7/11/20

• birdingable <anwarkhairul14@gmail.com>

  To:Ron Heinlein

  Sat, Jul 11 at 9:50 AM

  Hi Mr. Heinlein,

  I would like to personally thank you for kindness, advice and time.

  Words can’t express my gratitude to you. I truly appreciate it.

  Thank you again.

  Take care and stay safe.

  Best regards,

  Khai

  MY REPLY BACK:
• 

  Ron Heinlein <heinleinron@yahoo.com>

  To:birdingable

  Sat, Jul 11 at 10:04 AM

  My pleasure,

   I hope we have a great future in doing business together and please tell your friends and love ones about us- that will only help us grow and to add new styles as well.

  Thank you,

  Ron Heinlein  | President/Founder | Cell # 909-215-1622

  DTFootwear.com

              Designer Therapeutic Footwear Co.

  Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn

EMAIL I JUST RECEIVED:

HAPPY CUSTOMER:

A New Email that I just received today 5/20/20

AN EMAIL THAT WE JUST RECEIVED TODAY 5/11/20

• Chris Curras-santana <curras_santana@yahoo.com>

  To:heinleinron@yahoo.com

  Mon, May 11 at 3:04 PM

  Dear Mr. Heinlein,

       I have never been more impressed with the quality and workmanship of a shoe company that is not as well known as it should be.  Being a large active man all my life, I’ve gone through countless brands of different shoes (even professional brands like Redwing) but I have always ended up unsatisfied with the product and customer service if there was any even available. I would like to thank you personally as well as all the factory workers and employees who take obvious pride and care in their work. It’s a breathe of fresh air doing business with you! Looking forward to my next purchase! 

  My Reply Back:

  ---

• 

  Ron Heinlein <heinleinron@yahoo.com>

  To:Chris Curras-santana

  Mon, May 11 at 3:10 PM

  Chris,

  Thank you for the kind words and this well go into are testiomal section

  Again,Thank you,

  Ron Heinlein  | President/Founder | Cell # 909-215-1622

  DTFootwear.com

              Designer Therapeutic Footwear Co.

  Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn

Just received this email on my article about Walter Payton a great football player;

Just got this order today and I want you to see that  we go the extra mile to make everything to be successful!

• Hi Sarah,

  Sorry for the delay, but we are not automated for order response and with the virus we had to cut our hours back to make the state happy and our employees safe.

  We check the W0902 in 10 Medium in Brown and we check our 5 warehouses and this is style that been replace and we have inventory but after checking today I notice it was a bit lean and we did not have your size in stock.We just took the style out of our website.

  Now, here’s the newer styles that replaced the W0902

  We have these three styles in your size:

  WSX093l  and Licorice is the closes to Brown

  WS0003L   and Khaki the close to tan or brown coloring

  WSX113L  and the oyster is in the Tan coloring

  If you like any of the 3 and if the price is lower will refund the differences – if the price is higher, then what you paid, we’ll consider that an even exchange

  All 3 styles can leave our warehouse on Monday and go out Priority Mail 2-3 day to you

  If you don’t like the 3 suggested styles – we’ll issue credit to you

  Let us know what you would like to do,

  Thank you,

  Ron Heinlein  | President/Founder | Cell # 909-215-1622

  DTFootwear.com

              Designer Therapeutic Footwear Co.

  Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn

  ---

• 

  senoia brantley <senoiabrantley@yahoo.com>

  To:Ron Heinlein

  Sat, Apr 25 at 11:01 AM

  Hi Ron.

  Thanks for your reply!

  I will take the item in the snapshot below:

  Thank you Kindly.

  
  
  

  WSX113L Women’s Soft Napa Leather Upper PU Insole With Gel Heel Pad And Cushioning Ridges And Arch-Supporting EVA Midsole With Rubber Outsole For Durable Wear And Traction.

  $74.95

  Show original message
• 

  Ron Heinlein <heinleinron@yahoo.com>

  To:senoia brantley

  Sat, Apr 25 at 11:21 AM

  The order was just placed to our Seattle warehouse and should go out Monday and once we receive the tracking number we’ll pass that onto you.

  Order of WSX113L Coral 10 M (B)

  We owe you $24.00 and our billing and receivable department is closed for the weekend- to speed the mater –  I’ll put in the mail today, from my personal account, a check of $24.00 written to Sarah Coleman.

  Thank you,

  Ron Heinlein  | President/Founder | Cell # 909-215-1622

  DTFootwear.com

              Designer Therapeutic Footwear Co.

  Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn

  Show original message
• 

  Ron Heinlein <heinleinron@yahoo.com>

  To:senoia brantley

  Sat, Apr 25 at 11:36 AM

  Check just put in the mail for $24.00

  Thank you,

  Ron Heinlein  | President/Founder | Cell # 909-215-1622

  DTFootwear.com

              Designer Therapeutic Footwear Co.

  Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn

  Show original message
• 

  senoia brantley <senoiabrantley@yahoo.com>

  To:heinleinron@yahoo.com

  Sat, Apr 25 at 11:54 AM

  Ron,

  Thanks for an awesome customer experience.

  I’m  looking  forward  to making more purchases.

  Sent from Yahoo Mail on Android

  Show original message
• 

  Ron Heinlein <heinleinron@yahoo.com>

  To:senoia brantley

  Sat, Apr 25 at 11:55 AM

  Thank you,

  Again, Thank you,

  Ron Heinlein  | President/Founder | Cell # 909-215-1622

  DTFootwear.com

              Designer Therapeutic Footwear Co.

  Follow Us:| Facebook  | Twitter   | YouTube   | LinkedIn

Just received this email this evening and here’s the email  and my reply back 4/11/20:

New testimonial from a customer and friend that just bought her second pair of shoes form us size 8M. She loves her first pair or I’ll let her tell you that information:

Some testimonials from DPM offices:

“I have been using Dtf/Ortho Orthotic footwear and foot orthotics for my patients for over 15 years, and I can attest that they offer the best solution for people with sensitive feet, including those with foot pain, diabetes, and arthritis. These shoes are designed with unique ergonomic features that cannot be found in any other brand. My patients love them, and in fact, I wear them myself daily, as they are the most comfortable shoes I have ever worn.” ( note found in the Orthotic section)

— Steven Gershman, DPM

“I have been offering patients Dtf/Ortho Orthotic shoes for 6+ years and my patients, both diabetics and non-diabetic, have found them to be comfortable and stylish. My patients have found the Velcro straps to be very easy to use and adjust, especially those with arthritis in their hands. I have appreciated the constant updating of the products with new offerings and improvements to the line every season and look forward to continuing to offer the shoes to my patients for many years.”   ( Note found in the Orthotic section)

— Jeff Gewirtz, DPM

“I was very impressed with how sturdy and well made the 0422 shoes are. I was even more impressed when I wore them with the customized heat moldable inserts. These shoes gave my feet a quality feeling of comfort and support that I haven’t felt in a long time!”  (note found in the orthotic section)

— Dr. Todd Hovermale, DPM        

Amazing shoe! This shoe offers amazing stability particularly for someone with Arthritis and Neuropathy.The easy closure with the pull tabs is truly a gift for people with arthritic hands. It looks like a well styled normal shoe, something I thought I would have to give up years. Really amazing shoes.

— Manny Kornbluth

I love how they stretch. My left foot is really swollen with my Neuropathy, and I finally have a pair of shoes that I can wear. Thank you so much

— Betsy Meyer

These shoes are just what I needed. They hug and cushion my feet and have great arch support and cushioning for my heel. I have Plantar Fasciitis in my right foot, and the design of this shoe makes walking 3-4 miles every other day a dream!

— Bonita Bailey

These shoes are great. They are like walking on clouds. They support my foot and I don’t feel any pain. I have severe spinal arthritis and heel spurs so I live with pain but now my feet are not part of the problem.

— Debra Daniel

Struggle with heel pain for years. No more thanks to these shoes. Felt wonderful from the moment I put them on.

— Mary Dorr

These shoes are amazing! I have already ordered a pair of running shoes for work. I wore these shoes all day and had no foot pain. I have plantar fasciitis, metatarsalgia and neuropathy, and had no pain all day. The arch support is perfect, much more comfortable than my $400 orthotics. When they came in the mail, I immediately tried them on, couldn’t believe when I stood up– it was heaven! I am a nurse. I have been telling everybody I work with about these shoes.

— Kathy Beaumont

Such a relief for my feet. I experience foot pain pretty constantly and have struggled to find shoes that would help me alleviate the pain. Well, I have to say that I have found them. They fit well. They have reduced my heel pain as well as my fasciitis symptoms. I can walk much easier and longer now. So happy I got these shoes! They do the job!

— Robert Way

Work on my feet all day with no pain. 2nd pair of sneakers that I use at work, on concrete floors….. no pain!

— Richard Pepin

So Comfortable. I have several foot issues (bunions, hammertoe, pronation, and neuroma) and it is hard to find a shoe that I can walk in all day. Well, finally I did! I have the grey and red pair and they look and feel terrific and have great arch support. Will definitely look into purchasing another pair.

— Monica Johns

I have a bunion, hammertoes, wide front foot and narrow heel, low arches but none of that matters with the construction of these shoes. I used to have pain in my heels and balls of my feet but no more. Yesterday I walked 7 miles and didn’t come home with that “I can’t wait to get these shoes off” feeling you get with other brands. They start off comfortable and stay comfortable. Thank you!!!!

— Vivian Imperiale

These are the most comfortable sneakers I have ever had. I have severe hammer toes and have no pain wearing these shoes.

— Lynn Smith

Love these shoes! I have spent hundreds of dollars trying to find the right shoes for my feet. I have a hammertoe and the ball of my foot is large, regular shoes fit well but soon start hurting my feet. These shoes fit perfect, a little stiff the first day but wore well right out of the box, a very little break in. I no longer have foot and leg cramping at work and they never flare my gout!!! Highly recommend this shoe if you have odd feet lol.

— Trish

These have honestly saved my life!I could barely walk for the pain in my ankles and knees. Bought my first pair and I couldn’t believe the change. Now I’m almost pain-free…

Nancy Ann Lindsay

Great for my arthritic knees and hip. I have serious arthritis in both knees and one hip–large, wide feet with some swelling. There’s room for my foot in these shoes, the support (arch support) is great, and I noticed some reduction in pain after wearing for just a few days.

The laces-with-tabs feature makes it easy to get the shoes on in the morning (bending on one side is very hard). These shoes have more comfort and support (and are lightweight!) than shoes I’ve bought at twice the price.

— Mysti Berry

Knee solution! Since I’ve started wearing the Avery Island shoes my knees have gone from hardly able to walk to pain-free. I’ve spent years trying to find a solution to my knee problem and so far these shoes have been the answer. I wore out two pairs and just received two more pairs. I wear them as a dress shoe, work shoe and even fishing and hiking shoe. Thank you!

— Robert Vincent

I love them! I had some severe knee and foot pain and now I am free of pain! I am able to go up and down the stairs without going down one stair at a time! I would highly recommend the Dtf/Ortho product!

— Yvonne Andersen

Below is an actual email exchange between myself and  a customer from Australia  The reason I have posted it is to show you what kind of customer service we like to offer here at DTF

Customer’s Question:

Ron
Thank you for your urgent reply to my request from Australia I have measured my ball /underside of my feet in inches they are both left and right 5 inches also the circumference of my feet at the bunions is 11 and a half inches.
The length from toe to heel is 10 inches, I may have confused you in my email I have tried new balance in a 6E and they hurt my question is how much wider is your 9E?
Your 9702 is there a photo of this on your website?
I am trying to send you a photo of my feet as requested but am having trouble but will keep trying.
Thanks again for your wonderful service,
William Barr 

Our Response:

Hi William,

The 9E is wider than a 6E dealing with a New Balance but with athletic bottoms we are restricted dealing with the base and that means it is a 9E upper but on a 8E bottom ( that the widest that any bottom manufacture develops in the Athletic world ) so the 9702 ( you can find a photo of this style and others at https:wwww.dtfootwear.com and go to Men’s 9E section on the menu.) is an 8 E width, in reality, This is only true on the Athletic bottoms that you see in the 9E section. Now with a 5-inch ball width, you need a 9E for sure and with a 10-inch length- you’re on the borderline of a 9 1/2 to a 10 and I would recommend a 10 in length and 9E for sure for width. We have been doing this inch program for the last 25 yrs. and it works 98 percent of the time in determining a person true width and length. There is only 1/16 inch difference between a 9 1/2 and 10 and you’ll have the Heat Moldable Customize Inserts (FREE a $240.00 value) these take some additional room as well. But once we get these inserts under your feet you’ll never leave without them.

9702 Lace or Velcro is a great running and walking shoe. I need you to measure your feet by inches and that is the length and ball width. Go to the “proper technique for sizing” and watch the video and fill out the form (below)and click send and will come directly to us. I need the left and right length in inches and I need a ball width by inches for the left and right foot as well. I see you have a girth of 11 inches and you been wearing a 9 6E (so you need not fill out this information on the form involving these two categories). I would like a text photo of your left and right foot (without socks) and you standing up or what we call weight bearing – my cell # 909 215 1622. With all this information we’ll be able to determine the correct size and length. Great chance of having a “Duty-Free” delivery. Being this a Therapeutic footwear and used in the Medical field for diabetic and foot conditions – this information will be included in the Duty forms.

Now to show you the importance of this information – here’s a story I just blog this weekend and shows how changes can occur: One more story, this just happen yesterday, and my wife received a call from her mother in WI, and we just send her a new pair of shoes. It’s the same styles we gave her 2 years ago, and that was an 8 1/2 5E ( 628E style number). She needed a new pair but I had her brother measure her feet, by our inch program, and she now is wearing a 9 10E size in the same shoe. WOW what 2 years can do to our feet and body. SHE CALLED TO STATE – “SHE LOVED THE FIT!!”

I’m sorry for the added procedure. but I want to be sure we hit a home run the first time out of the box! Every brand has a different construction last and once we do the procedure the first time and there are no major changes in the future – we can order, your size, over and over and don’t need to go through the fitting procedure.

Ron Heinlein | President/Founder | Cell # 909-215-1622
DTFootwear.com

Customer Response:

Hi Ron
I have this day ordered a pair of 9702 runners size 10 9E and am looking forward to receiving same I will then be seeking your advice re casual walking shoes but will wait until receipt of the shoes. Once again can I thank you for your urgent advice and service I will be certainly recommending you and your company to my many friends with similar foot problems?
Best regards,
William Barr

“FINALLY… A SHOE THAT REMOVES ALL MY PAIN!
I’ve lived in pain most of my life due to poor genetics with my feet and ankles. I’ve suffered from flat feet my whole life and found standing for long periods of time excruciating! I’m working very long hours and walking about 10 miles a day, so having comfortable shoes that don’t cause pain are nonexistent – Until now…..
I bought these almost a week ago and after the first day, the swelling in my ankles have all but disappeared. 
My BACK, KNEE, AND HIP PAIN HAVE COMPLETELY DISAPPEARED!
After purchasing these shoes, I NEVER WORK ANOTHER POSITION WITHOUT A PAIR OF DTFootwear!“
— Donni

“These shoes are great. THEY ARE LIKE WALKING ON CLOUDS but they support my foot and I don’t feel any pain.
I have severe spinal arthritis and heel spurs, so I have lived with pain, BUT NOW MY FEET ARE NOT PART OF THE PROBLEM.” 
–Debra G

THESE SHOES HAVE SAVED MY LIFE.

They are THE GREATEST, and now I own numerous pairs including their excellent slipper. I have even purchased these shoes for friends because I feel so strongly that THEY WILL HELP ANY INDIVIDUAL.”
— John F