International Orders & Worldwide Shipping
DT Footwear is proud to offer international shipping so customers around the world can access extra-wide, therapeutic shoes designed for better comfort and foot health.
🌍 Do You Ship Internationally?
Yes, we ship internationally to many countries. All international orders are shipped via USPS (United States Postal Service), and you will receive tracking information by email as soon as your order ships.
If your country appears in the checkout options, you can place your order online and select the international shipping rate shown.
📨 If Your Country Is Not Listed
If you do not see your country at checkout, we may still be able to ship to you.
Please contact us using our contact form:
Include the following information in your message:
- Your full shipping address
- Your country
- The shoes or styles you want to order
We will let you know if we can ship to your country and provide an estimated shipping cost.
📦 Flat-Rate International Shipping
International shipping is charged at a flat rate based on the average size and weight of a typical pair of shoes.
Orders with more than 2 items: If your order contains over two items, we may request additional funds to cover the extra shipping cost. We will contact you before shipping if this applies, and you can either approve the additional charge or adjust your order.
💰 Customs, Duties, VAT & Local Fees
DT Footwear is not responsible for any additional fees charged by your country, including customs duties, import taxes (VAT), brokerage or handling fees, or any other local charges. These fees are set and collected by your local authorities and carriers.
All such fees are the customer’s responsibility. Please check with your local customs office if you are unsure what fees may apply.
💵 All Prices Are in USD
All product and shipping prices on dtfootwear.com are listed in U.S. Dollars (USD). Your bank or credit card provider may apply currency conversion and/or foreign transaction fees, which are outside of our control.
↩️ Returns for International Orders
Before placing an order, please review our full Return Policy:
Important notes for international customers:
- You are responsible for the cost of shipping the shoes back to our U.S. office.
- We do not refund the original shipping cost paid on your order.
- Any customs, duties, or taxes paid in your country are non-refundable through DT Footwear.
If you are unsure about sizing, we strongly recommend contacting us first. We are happy to help you choose the best size and width to reduce the chance of a return.
🚚 How We Ship International Orders
- All international orders are shipped via USPS.
- You will receive a tracking number by email once your order has shipped.
- When your package reaches your country, your local postal service typically takes over final delivery.
📍 Responsibility After Hand-Off to USPS
Once your order is handed over to USPS, delivery responsibility passes to USPS and then to your local postal system. DT Footwear is not responsible for delivery delays, customs processing times, or lost packages after USPS accepts the shipment.
If your package appears delayed or is not received, please contact your local postal service or customs office with your tracking number for the latest information.
🤝 Need Help With an International Order?
If you have questions about international shipping, sizing, or whether we can ship to your country, we are here to help.
International Shipping FAQ
Do you ship internationally?
Yes. We ship internationally to many countries using USPS. If your country appears at checkout, you can place your order online and select the international shipping option shown.
What if my country is not listed at checkout?
If your country is missing, please contact us through our contact page. Include your address, country, and the items you want. We will confirm if we can ship there and what the shipping cost will be.
How much is international shipping?
International shipping is charged at a flat rate based on the average weight and size of a typical pair of shoes. If you order more than two items, we may request additional funds to cover the extra shipping cost.
Who pays customs, duties, or VAT?
Any customs fees, duties, VAT, taxes, or local handling charges are the responsibility of the customer. DT Footwear is not responsible for these additional fees.
Are prices listed in my local currency?
No. All prices on dtfootwear.com are listed in U.S. Dollars (USD). Your bank or credit card provider may convert the charge into your local currency and may add extra fees.
Can I return an international order?
Yes, as long as your order meets our return policy conditions. However, you are responsible for the cost of shipping the shoes back to us and we do not refund the original shipping cost. Please review our full Return Policy for details.
How will my international order be shipped?
All international orders are shipped via USPS. You will receive tracking information when your order ships, and your local postal service typically handles final delivery in your country.
What if my package is delayed or never arrives?
Once your order is handed over to USPS, responsibility for delivery passes to USPS and your local postal service. If your package is delayed or appears lost, please contact your local postal service or customs office with your tracking number for assistance.