A Question, “Can we talk about style and sizing before I place an order?”

I think that is a great idea because no one knows my shoes better them myself. Once I understand your needs and make sure we have the correct size, then we’ll create a 95 percent success rate.

I just got this email today. We send two pairs of 9E widths to Australia, last week. He got the two pairs yesterday and I’ll let you read his email and mine back to him:

Andy Hux 
To: Ron Heinlein
Aug 26 at 6:38 PM

Hi Ron

Received the shoes no problems thank you.
The casual shoes are perfect, and the first time I have been able to walk pain-free in months.
The leather shoes are much deeper than I need, unfortunately. I saw the refund policy. I was hoping that as I am in Australia, we could agree to a return via email with a refund subject to the shoes returned in original package and condition without scuffing.
I am thinking I could either return shoes and buy a less deep model or I could alter the current ones (velcro straps are very long for me too).
Let me know the options from here.
My reply back:
Ron Heinlein <heinleinron@yahoo.com>
To: Andy Hux
Aug 26 at 6:48 PM

You can return, and we can exchange or issue you a credit. Make sure you return to the “Return Department,” and the inserts are all there

Sent from my iPhone
Now knowing the 802 is a more in-depth style and for those with the need of significant swelling or very thick constructed feet or wear a brace then this is style is needed.
Andy and I never communicated, and I should have emailed him and mainly when he was out of the country. I could have got him a more tailored fitting casual or dress style in the 9E width. Here’s where it cost 85.00 to ship to Australia and he paid half of that amount. We got Duty Free because it was for Medical needs.
So, if you want to communicate before purchasing shoes, then let’s talk or email and we make sure we have it got correct the first time out the gate. Email address: heinleinron@yahoo.com and cell number is 909 215 1622 and make sure you leave me a voice message if you receive my voicemail. I don’t return phone calls that do not leave a message, because of the ton of solicitors calls I get daily, and they never leave a message. The essential calls usually leave a message, and if I’m in a meeting or on another line, I’ll not answer the phone. So it is up to you to leave a message, and I guarantee I’ll call you back before the day is up.

Remember, therapeutic/orthotic footwear, doesn’t mean you have to sacrifice style.

Let me mention a few reasons why we are growing so fast in the internet world.

We at www.dtfootwear we offer up to 3 sets of Heat Moldable Customized Inserts to you when you purchase a pair of shoes from us, and this is a $240.00 gift to you from us. Remember, if the bottom of your feet hurt – you lacking the in proper support in the foundation of your footwear. Then these Heat Moldable Customized Inserts are mandatory that you start using them.

Let me break down each word ( Heat Moldable Customized Insert) for a better understanding:

Heat: means that they generate a 2 percent rise in the plantar of your foot (bottom) and this in turns helps create better circulation to your feet, legs, knees, lower back and beyond. If you have edema or swelling you need these 3 sets of inserts that you change every four months, so you have a year supply from us and again FREE.

Moldable:   means that our inserts will mold (100 percent) to every part of the plantar of your feet (bottom) and creates that perfect fit, support, balance, and comfort to your feet over a short period of wearing time.

Customized: means our inserts will fit you, in a short wearing period. As a simple molding procedure (that means each time you wear the insert it will form to every bottom position of your foot) and will offload and create maximum support to all necessary areas.

We carry sizes from 4A to 14E widths for Men and Women. Try to find all those sizes under one website- unheard of! But Yes, we do provide 9E 10E and 14E widths for Men and Women. Yes, we carry 4A (Slender eight styles) and 2A (Narrow 42 styles) for Ladies and B (Narrow 5 styles) for Men as well. So to repeat this (this is how vital these widths are to our site) that is available: Slender’s, Narrow’s to Extra Extra Extra Wide Widths (7E 9E 10E 14E) for Ladies. Narrow’s to Extra Extra Extra Wide (9E 10E 14E)Widths for Men.

We have styles in Men’s 5 to 6 (in length), and those are hard to find sizes.

We have extended bottoms for the protection of your plantar (bottom) of your feet, and there is no more hang-over, of your feet, dealing with our footwear.

We carry lengths up to a 20 for Men and 15 in Women’s.

Most of our styles are perfect for diabetics as well, but you don’t have to be a diabetic to fall in love with our footwear and inserts. 80 percent of our customers are individuals that need that added support (because their current shoe is lacking support and comfort and is very disappointing to them). They need the feeling of maximum support/comfort and the additional sense of “walking on a pillow” all day long (this pillow concept is from dealing with our unbelievable insert program) with their new footwear.

Again, receive 1 to 3 sets of Heat Moldable Customized Inserts (value up to $240) all for FREE – YES FREE!! Once you start wearing these inserts, you never go back to the conventional form of support. Most shoes and that is athletic, or comfort footwear provides poor supporting foot supplements or inserts.

We teach you how to measure your feet correctly and how our feet change, over the years, is astonishing – you don’t alone! Please if you are wearing an inside brace, let us know. If your shoes been too uncomfortable or tight over the past few months or years – you need to update your size and width information and this “inch program” is very easy to do at home. I wish you could be in our shoes and witness how many (especially Man) that been misfitting themselves over a significant period.  YOU NEEED WIGGLE ROOM IN YOUR SHOES!

Still, more advantages that have helped us grow but I don’t want to put you to sleep!


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Thank you,
Ron Heinlein  | President/Founder | Cell # 909-215-1622
            Designer Therapeutic Footwear Co.
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